Return Policy

Product Return Policy

At WhatSpeaker, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help. Please review our return policy below for details.

Returns & Exchanges

• Return Window: You may return most new, unopened items within 7 days of delivery for a full refund or exchange.

• Condition: Items must be in new, unused condition with all original packaging, accessories, and manuals included.

• Non-Returnable Items: Open-box products, customized items, clearance items, and products damaged due to misuse or improper setup cannot be returned.

• Return Cost:It’s free—WhatSpeaker covers all return shipping costs.

Return Process

1. Contact Us: Email our support team at support@whatspeaker.com or use our contact form to initiate your return.

2. Receive Authorization: We’ll provide you with a Return Authorization Number (RMA) and instructions.

3. Ship the Item: Carefully package the product and ship it using a trackable shipping method. Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

• Once your return is received and inspected, we will notify you via email.

• If approved, your refund will be processed to the original payment method within 5–7 business days.

Damaged or Defective Items

If your speaker arrives damaged or is defective, please contact us within 7 days of delivery. We’ll arrange a replacement or full refund at no additional cost.

Need Help?

Questions about your return or a specific product? Reach out anytime at support@whatspeaker.com — we’re happy to assist.